Support & F.A.Q
Here you can find the answers to the frequently asked questions and/or submit a support ticket at the bottom of the page.
Frequently Asked Questions:
Low Specs Experience is an auto-optimization tool designed to optimize your favorite games for maximum possible performance. With three (and five on select titles) optimization methods, the Low Specs Experience will ensure that you get the maximum possible performance on various hardware specifications.
Low Specs Experience is designed to go above and beyond anything possible in-game graphics options, with certain optimization methods setting your game to lower graphics settings than allowed by the developer in-game graphics options. Low Specs Experience will automatically configure a specific game to ensure the maximum possible performance on the current hardware.
Low Specs Experience is currently being offered in two versions. The Lite version of the Low Specs Experience is a free version (limited with features) accessible by everyone free of charge. The premium version, on the other hand, is a paid version with all additional features unlocked.
Once you download the compressed installation package, first extract it to your Desktop and/or any other location on your Windows operating system. After the extraction, simply start the LowSpecsExperienceSetup.exe and wait for the installation process to finish.
This question gets asked a lot, and it’s pretty obvious why. No one wants to risk their accounts being banned while doing something that could potentially be harmful to their system and/or game account. So, that leads to an answer that is plain and simple: NO, you can not get banned for using the Low Specs Experience to optimize your games. All optimizations are 100% safe to use, and will not cause any kind of restriction and/or ban. Optimizations that are provided within the Low Specs Experience optimization catalog do not include any kind of 3rd party mods and/or modified files that could cause any potential damage to the end-user.
The answer to this question is a little bit tricky. But here’s a plain and simple explanation on this matter that should be easy to understand:
The basic optimization method is the lowest tier optimization method which will do everything to deliver the best possible performance while maintaining perfect graphics quality.
The standard optimization methods are the mid-tier optimization methods which will aim to deliver the best performance while maintaining reasonable graphics quality.
The advanced optimization methods are the highest tier optimization methods that will go above and beyond to deliver the best possible performance while maintaining acceptable graphics quality.
It is highly recommended to experiment with the optimization methods and resolutions in order to find which optimization method suits the needs of the current hardware specifications.
Low Specs Experience optimizations are always built on the latest version of the game but are compatible (most of the time) with all game versions. Low Specs Experience will work with all game versions, including Steam, Origin, Uplay, Battle NET, DRM-FREE and cracked versions, you name it. Some games, however, may be prone to the incompatibility issues, but this happens rarely and the support is getting extended as soon as the users report that such issues exist.
You can restore your game to default settings from the same optimization control panel you used to optimize the game in the first place. It is placed at the bottom of the left-hand side, below the optimization methods. This option will basically ‘factory reset’ your game to the default options.
Most of the time the payment process verification is instant, but sometimes due to payment verification processing done by the bank, the payment can be held for manual review. Manual payment processing should not take longer than 24 hours, starting the moment you make the payment.
Only premium membership owners are eligible to suggest games to be added to the optimization catalog. You can read more about the premium membership here.
A list of upcoming optimizations is only available to the premium membership owners. You can read more about the premium membership here.
Since the Low Specs Experience is based on the Microsoft NET Framework platform, at least NET Framework 4.5.2 or newer must be installed. Microsoft NET Framework can be downloaded here or simply installed via the Redist folder that comes with the Low Specs Experience installation package. Please note that NET Framework 4.5.2 support for older Windows operating systems might be severely limited.
Simply navigate to the %SystemDisk% (usually the C: disk drive)\Program Files\RagnoTech(TM) Software Solutons\Low Specs Experience folder and create a shortcut for the LowSpecsExperience.exe and ReSwitch.exe files. LowSpecsExperience.exe is the main GUI for the Low Specs Experience, and the ReSwitch.exe is the ReSwitch GUI.
ReSwitchGUI comes pre-installed with the Low Specs Experience and it acts like a resolution changer (kind of) for your Windows operating system. It is being utilized by certain resolutions for specific games (the Low Specs Experience will always warn for which games the ReSwitch is needed), which means that you must start the ReSwitchGUI and then select the resolution you’d like to play your game at, press ‘execute ReSwitch’ and then start the game. The resolution of the game will be force-changed within the 60 seconds of in-game time.
I optimized my game but there is no change in terms of performance nor graphics quality, what went wrong?
In most cases, this is not an issue, but rather a system-specific problem. What does this mean? Simply put, if the system is not already capable of running the game at all, Low Specs Experience will not magically remove all the restrictions. If the system is being bottlenecked by the processor – Low Specs Experience also rarely can do anything in this regard. If the processor can not prepare enough frames for the graphics card to render, more framerate is useless due to this limitation.
In order to completely uninstall Low Specs Experience, head to the installation directory (usually the C: disk drive)\Program Files\RagnoTech(TM) Software Solutions\Low Specs Experience folder and start the uninstall.exe or simply uninstall it from your add or remove programs section in the control panel of the Windows operating system.
Didn’t find the answer you’re looking for? Submit a Support Ticket here:
ALL SUPPORT TICKETS THAT DO NOT INCLUDE ADDITIONAL INFORMATION ABOUT THE ISSUE WILL BE IGNORED!