Support & Feedback

HOW CAN WE HELP YOU?

Before you fill the contact form, please check the list of frequently asked questions below! If you can’t find the answer to for your question – fill the form below and we’ll come back to you as soon as possible.



Frequently Asked Questions:

Q: What is the Low Specs Experience?

A: Low Specs Experience is a free tool designed to optimize your favorite games for maximum possible performance. With three optimization methods, the Low Specs Experience works on various hardware, from low-end to mid-end and high-end system specifications.


Q: How does the Low Specs Experience work?

A: Low Specs Experience will take your games to even lower settings than those allowed by the developer in-game options. Low Specs Experience will manually configure the configuration files for all supported games to ensure the maximum possible performance.


Q: Where do I download the Low Specs Experience?

A: You can download the Low Specs Experience by clicking the “Download Low Specs Experience” button at the top of the page or by clicking here.


Q: How do I install the Low Specs Experience?

A: Once you download the 7-zip compressed package, extract it to your Desktop and/or any other location on your Windows operating system. After the extraction – simply start the Setup.exe as administrator.


Q: What is the RagnoTech™ Premium Membership?

A: Premium Membership is like a premium or VIP pass that allows you to use exclusive features. It is obtainable by donating! Every donator will receive a full premium membership package with access to the exclusive premium features.


Q: How long does it take for premium membership payment to be processed?

A: Processing of payment can take up to 24 hours from the moment of your donation. Once the transaction has been confirmed and processed by PayPal, you’ll receive your premium membership details.


Q: Can I suggest games to be added to the optimization catalog?

A: Only premium members are eligible to suggest games to be added to the optimization catalog.


Q: Can I see the list of optimizations that will be added to the optimization catalog?

A: List of upcoming optimizations is only available to the premium members.


Q: How long does it take for free tech support to answer my inquiry?

A: It usually takes less than a week, but it can take even longer. Depending on the number of inquiries the free tech support has to resolve, it can take up to two weeks for your inquiry to be answered.


Q: How long does it take for premium tech support to answer my inquiry?

A: It usually takes less than a day, but it can take even longer. Depending on the number of inquiries the premium tech support has to resolve, it can take up to a few days for your inquiry to be answered.


Q: How to completely uninstall the Low Specs Experience?

A: In order to completely uninstall Low Specs Experience, head to %SystemDisk% and delete the RagnoTech(TM) Software Solutions folder.


Q: Why am I getting Net.Framework error?

A: It’s most likely because you do not have Net.Framework 4.5.2 installed which is needed for Low Specs Experience to operate normally. You can download it here for free or simply install it via the Redist folder that comes with Low Specs Experience installation package.


Q: I optimized my game but there’s no change in terms of performance nor quality, what do I do?

A: Sometimes some people forget to extract the optimization package to the game installation folder. Please double check if you have extracted the package correctly.


Q: I installed Low Specs Experience but I didn’t get the shortcut on my Desktop, what do I do?

A: Simply navigate to the %SystemDisk%\RagnoTech(TM) Software Solutons\Low Specs Experience folder and create a shortcut for bootstrapper.exe file.


Q: How do I use the ReSwitch GUI?

A: ReSwitch GUI comes pre-installed with the Low Specs Experience. You should have the shortcut for ReSwitch GUI created on your Desktop once the installation of the Low Specs Experience has been completed.

© 2016 – 2018 RagnoTech™ Software Solutions, All Rights Reserved.
Low Specs Experience is a registered trademark of RagnoTech™ Software Solutions. All other trademarks are the property of their respective owners.

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