Support & Feedback

Need answers fast? Please check the list of frequently asked questions below! If you can’t find the answer to your question – please fill the form below with all the required information!

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Frequently Asked Questions:

Q: What is the Low Specs Experience?

A: Low Specs Experience is an auto-optimization tool designed to optimize your favorite games for maximum possible performance. With three optimization methods, the Low Specs Experience works on various hardware, from low-end to mid-end and high-end system specifications.

Q: How does the Low Specs Experience work?

A: Low Specs Experience will take your games to even lower settings than allowed by the developer in-game options. Low Specs Experience will automatically configure a specific game to ensure the maximum possible performance on current hardware.

Q: Where can I download the Low Specs Experience?

A: You can download the Low Specs Experience by clicking the “Download Low Specs Experience” button at the top of the page or by clicking here.

Q: Is the Low Specs Experience free software?

A: Low Specs Experience Lite is a free version of the software with limited features.

Q: How do I install the Low Specs Experience?

A: Once you download the compressed installation package, extract it to your Desktop and/or any other location on your Windows operating system. After the extraction, simply start the LowSpecsExperienceSetup.exe and wait for the installation process to finish.

Q: Can I get banned for using the Low Specs Experience?

A: No, you can’t get banned while using the Low Specs Experience to optimize your games. All optimizations are 100% safe to use, and will not cause any kind of restriction and/or ban. Optimizations that are provided within the Low Specs Experience optimization catalog do not include any kind of 3rd party mods and/or modified files that could cause any potential damage to the end-user.

Q: What is the difference between the Stock-Low, Ultra-Low, and Potato-Low optimization methods?

A: The explanation is very simple. The stock-low optimization method is the highest tier optimization of the bunch which offers the best possible performance with the best possible graphics quality. The ultra-low optimization method is in the middle which offers the balance between graphics quality and performance. The Potato-low optimization method sacrifices the graphics quality for the best possible performance.

Q: Does Low Specs Experience work with all game versions, including pirated/cracked?

A: Low Specs Experience optimizations are always built on the latest versions of the game but are compatible with all game versions. Low Specs Experience will work with all game versions, including Steam, Origin, Uplay, Battle NET, DRM-FREE and cracked versions, you name it. Some games, however, may be prone to the incompatibility issues, but this is very rare.

Q: How do I restore my game to default settings if I am not happy with the optimization results?

A: You can restore your game to default settings from the same optimization control panel you used to optimize the game in the first place. It is placed at the bottom of the left-hand side, below the optimization methods.

Q: What is the RagnoTech™ Premium Membership?

A: Premium Membership is like a VIP pass that allows you to use the exclusive features. You can read more about the premium membership here.

Q: How long does it take for premium membership payment to be processed?

A: Most of the time the payment process verification is instant, but sometimes due to payment verification processing done by the vendors, the payment can be held for manual review. Manual payment processing should not take longer than 24 hours, starting the moment you make the payment.

Q: Can I suggest games to be added to the optimization catalog?

A: Only premium membership owners are eligible to suggest games to be added to the optimization catalog.

Q: Can I see the list of optimizations that will be added to the optimization catalog?

A: List of upcoming optimizations is only available to the premium membership owners.

Q: How to completely uninstall the Low Specs Experience?

A: In order to completely uninstall Low Specs Experience, head to the installation directory (usually the C: disk drive)\Program Files\RagnoTech(TM) Software Solutions\Low Specs Experience folder and start the uninstall.exe

Q: Why am I getting NET Framework error?

A: It is most likely because you do not have NET Framework 4.5.2 installed which is needed for Low Specs Experience. You can download it here or simply install it via the Redist folder that comes with Low Specs Experience installation package. Please note that NET Framework 4.5.2 support for older Windows operating systems might be severely limited.

Q: I optimized my game but there is no change in terms of performance nor graphics quality, what went wrong?

A: In most cases, this is ruled out as ‘the user’s fault.’ Some people tend to miss-select the game folder via the optimization catalog – which leads to optimization failure even though it says that the optimization process has been successfully completed. Please double-check if you selected the game folder correctly.

Q: I installed Low Specs Experience but I didn’t get the shortcut on my Desktop, what do I do?

A: Simply navigate to the %SystemDisk% (usually the C: disk drive)\Program Files\RagnoTech(TM) Software Solutons\Low Specs Experience folder and create a shortcut for the bootstrapper.exe and ReSwitchGUI.exe files. bootstrapper.exe is the main GUI for the Low Specs Experience, and the ReSwitchGUI.exe is the ReSwitch GUI.

Q: How do I use the ReSwitchGUI?

A: ReSwitchGUI comes pre-installed with the Low Specs Experience. You should have the shortcut for ReSwitch GUI created on your Desktop once the installation of the Low Specs Experience has been completed. If the Low Specs Experience states after the optimization process that the ReSwitchGUI is needed – only then you should utilize it. ReSwitchGUI won’t work on games that do not require it. In order to use the ReSwitchGUI properly, simply start it from your Desktop shortcut, then select the desired resolution you would like to ReSwitch your game to and start your game. The resolution will change after 60 seconds in-game.

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Low Specs Experience is a registered trademark of RagnoTech™ Software Solutions. All other trademarks are the property of their respective owners.