Support & Feedback
Need answers fast? Please check the list of frequently asked questions below! If you can’t find the answer to your question – please fill the form below with all the required information!
Frequently Asked Questions:
Q: What is the Low Specs Experience?
A: Low Specs Experience is an auto-optimization tool designed to optimize your favorite games for maximum possible performance. With three optimization methods, the Low Specs Experience works on various hardware, from low-end to mid-end and high-end system specifications.
Q: How does the Low Specs Experience work?
A: Low Specs Experience will take your games to even lower settings than those allowed by the developer in-game options. Low Specs Experience will manually configure a specific game to ensure the maximum possible performance.
Q: Where do I download the Low Specs Experience?
A: You can download the Low Specs Experience by clicking the “Download Low Specs Experience” button at the top of the page or by clicking here.
Q: Is the Low Specs Experience available for free?
A: The Low Specs Experience is free to use for a limited time. It’s free for a period of 7 days.
Q: How do I install the Low Specs Experience?
A: Once you download the compressed installation package, extract it to your Desktop and/or any other location on your Windows operating system. After the extraction – simply start the Setup.exe as administrator.
Q: Can I get banned for using the Low Specs Experience?
A: No, you can’t get banned while using the Low Specs Experience to optimize your games. All optimizations are 100% safe to use, and will not cause any kind of restriction and/or ban. Optimizations that are provided in within the Low Specs Experience optimization catalog do not include any kind of 3rd party mods and/or modified files.
Q: What is the difference between the Stock-Low, Ultra-Low, and Potato-Low optimization methods?
A: Stock-Low optimization method is one tier below the minimum possible settings available in-game options. The ultra-low optimization method is one tier below the Stock-Low optimization method, and so on. Potato-Low is below the Ultra-Low optimization method. You get the point. To make it easier: minimum possible settings in-game options > Stock-Low optimization > Ultra-Low optimization > Potato-Low optimization.
Q: Does Low Specs Experience work with both legal and pirated/cracked games?
A: Low Specs Experience optimizations are always built on the latest versions of the game but are compatible with all game versions most of the time. Low Specs Experience will work with all game versions, including Steam, Origin, Uplay, Battle NET, DRM-FREE and cracked versions, you name it.
Q: How do I restore my game to default settings if I’m not happy with the optimization results?
A: You can restore your game to default settings from the same optimization control panel you used to optimize the game in the first place. It’s placed at the bottom of the left-hand side, below the optimization methods.
Q: What is the RagnoTech™ Premium Membership?
A: Premium Membership is like a VIP pass that allows you to use exclusive features. You can read more about the premium membership here.
Q: How long does it take for premium membership payment to be processed?
A: Most of the time the payment gets processed instantly, but sometimes due to PayPal verification process, the payment can be held for manual review. Manual payment processing should not take longer than 24 hours, starting the moment you make the payment.
Q: Can I suggest games to be added to the optimization catalog?
A: Only premium members are eligible to suggest games to be added to the optimization catalog.
Q: Can I see the list of optimizations that will be added to the optimization catalog?
A: List of upcoming optimizations is only available to the premium members.
Q: How to completely uninstall the Low Specs Experience?
A: In order to completely uninstall Low Specs Experience, head to %SystemDisk% (usually the C: drive)\RagnoTech(TM) Software Solutions\Low Specs Experience folder and start the uninstall.exe
Q: Why am I getting NET Framework error?
A: It’s most likely because you do not have NET Framework 4.5.2 installed which is needed for Low Specs Experience. You can download it here for free or simply install it via the Redist folder that comes with Low Specs Experience installation package. Please note that NET Framework 4.5.2 support for older Windows operating systems might be severely limited.
Q: I optimized my game but there’s no change in terms of performance nor quality, what do I do?
A: In most cases, it’s the user’s fault. Some people tend to miss-select the game folder correctly via the optimization catalog – which leads to optimization failure even tho it says that the optimization process has been successfully completed. Please double check if you selected the game folder correctly.
Q: I installed Low Specs Experience but I didn’t get the shortcut on my Desktop, what do I do?
A: Simply navigate to the %SystemDisk%\RagnoTech(TM) Software Solutons\Low Specs Experience folder and create a shortcut for the bootstrapper.exe and ReSwitchGUI.exe files. bootstrapper.exe is the main UI for the Low Specs Experience, and the ReSwitchGUI.exe is the ReSwitch UI.
Q: How do I use the ReSwitchGUI?
A: ReSwitchGUI comes pre-installed with the Low Specs Experience. You should have the shortcut for ReSwitch GUI created on your Desktop once the installation of the Low Specs Experience has been completed. If the Low Specs Experience states after the optimization process that the ReSwitchGUI is needed – only then you should utilize it. ReSwitchGUI won’t work on games that do not require it. In order to use the ReSwitchGUI properly, simply start it from your Desktop shortcut, then select the desired resolution you would like to ReSwitch your game to and start your game. The resolution will change after 60 seconds in-game.
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