Terms of Service

1. Introduction

Please read these Terms of Service (“Terms”) carefully before using the https://ragnos1997.com website (the “Website” or “Service”) operated by RagnoTech Software Solutions (“we,” “us,” or “our”). We develop and maintain proprietary software products (“Products”) and provide additional services, which are offered in both free and paid versions. The Service includes access to our software products, support, and any related services offered by RagnoTech Software Solutions.

These Terms govern your access to and use of the Website and our Products and Services. By accessing or using the Website, Products, or Services, you (“User” or “Visitor”) agree to comply with and be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Service.

2. Changes

We may update or change these Terms at any time at our sole discretion. If the changes are significant, we will attempt to provide at least 30 days’ notice before the new Terms take effect. What qualifies as a significant change is determined by us. By continuing to use or access our Website, Products, or Services after the updated Terms take effect, you agree to comply with and be bound by them. If you do not agree to the updated Terms, please stop using the Website, Products, or Services.

3. Products and Services We Provide

We provide various software solutions, including both free (“Free”) and paid (“Premium”) versions. The free versions are available for personal use without requiring a purchase, subscription, or account creation. Premium products are available for purchase and include enhanced features, functionalities, and support.

  • Free Versions: You may access and use free or trial versions of our software solutions without a contract or subscription. Free versions may include advertisements, limitations on features, or restricted access to certain functionalities.
  • Premium Versions: Premium access requires the purchase of a Premium package, which unlocks exclusive features in full version form. Premium features are only accessible through authorized serial numbers, which must be protected by the user.

4. License to Use Products and Services

  • Free Versions: When you access our free or trial versions of products and services, you are granted a personal, non-exclusive, non-transferable license to use these products and services for evaluation or personal purposes. These licenses may include limitations on features and functionality.
  • Premium Versions: When you purchase a Premium package, you are granted a personal, non-transferable license to use the products and services. This license is exclusive to you and cannot be shared, resold, or transferred to others. You are responsible for safeguarding your Premium serial number. Unauthorized sharing or distribution of the serial number may result in suspension or termination of your access to Premium features.

5. User Responsibilities

By using our products and services, you agree to:

  • Use them in compliance with these Terms and any applicable laws.
  • Not share or disclose Premium serial numbers, activation keys, or any other sensitive information without prior authorization.
  • Refrain from modifying, reverse-engineering, distributing, or attempting to create derivative works from our products or services.
  • Not engage in activities that could harm or interfere with the normal operation of our systems, products, or services, including attempting to bypass security measures or overload systems.

6. Payments

  • Payment: All payments for Premium products and services are securely processed via third-party payment providers (e.g., PayPal, Stripe). Payments must be made in full before you can access Premium products and services.
  • Delivery: Upon successful payment confirmation, you will receive immediate access to the purchased digital products or services. Access to Premium features is contingent upon the activation of a valid Premium serial number.

7. Refunds

We do not offer refunds once a Premium serial number has been activated, as our products and services involve the delivery of non-tangible, irrevocable digital goods. If a product or service is defective or inaccessible due to an issue on our part, we may consider issuing a refund at our sole discretion. For technical issues, activation difficulties, or any other concerns, please contact our support immediately, and we will make reasonable efforts to resolve the issue promptly.

8. Third-Party Content and Links

Our products and services may contain links to third-party websites, services, or content. We do not endorse, control, or assume any responsibility for the content, privacy policies, or practices of these third-party sites. Your use of any third-party services, websites, or content is at your own risk, and we strongly encourage you to review their respective terms and privacy policies before interacting with them.

9. Restrictions on Use

As a user of our products and services, you agree not to:

  • Access, or attempt to access, any parts of our Services, systems, or infrastructure that are not publicly available or intended for your use.
  • Modify, decompile, reverse-engineer, disassemble, or otherwise attempt to discover the source code of any part of our software, except as expressly permitted by applicable law.
  • Engage in any activity that disrupts, harms, or imposes excessive or unreasonable burdens on the operation of our Services, including but not limited to the distribution of malware, spam, viruses, or other harmful code.
  • Use automated systems, tools, or software to scrape, monitor, interact with, or extract data from our Services without explicit written authorization from us.

10. Termination and Suspension of Access

We reserve the right to suspend, restrict, or terminate your access to our Services, including Premium features, at our sole discretion if you violate these Terms, engage in activities that harm our systems, services, or other users, or otherwise fail to comply with any applicable legal or regulatory obligations.

We may also suspend, discontinue, or modify any of our products or services, including Premium offerings, for operational, legal, business, or other reasons at our discretion.

In the event of suspension or termination of your Premium access, we will provide you with the reason for such action and may offer options for reinstatement, if applicable. If you believe your account was suspended or terminated in error, or if you require assistance, you can reach out to our support section for clarification or resolution.

11. Warranties and Disclaimers

  • “As Is” Basis: Our products and services are provided on an “as is” and “as available” basis, without any warranties or guarantees, either express or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not make any representations or warranties regarding the accuracy, completeness, or reliability of our products or services, particularly given the nature of digital development.
  • Service Availability: While we strive to provide uninterrupted access to our Services, we do not guarantee that our Services will always be error-free or available at all times. We are not responsible for any downtime, disruptions, or outages resulting from circumstances beyond our control, including but not limited to internet failures, server downtime, or third-party service interruptions.
  • Access to Paid Digital Goods: In the event that we cease operations for any reason, we will make reasonable efforts to ensure continued access to any paid digital goods you have acquired, for as long as it remains technically and financially feasible. If we discontinue the development or maintenance of a product or service, we will take reasonable steps to maintain access to these digital goods and provide essential updates to ensure functionality to the best of our ability.
  • Product Obsolescence: In the event that an older version of a product becomes technically obsolete or unusable due to technological limitations, we will offer a free upgrade to a newer or alternative version of the same product, provided it is available, to ensure continued access to a working version of the product. However, upgrades may be subject to availability and compatibility with your existing setup. A newly provided replacement version may not work properly on an older operating system because the updated code might not be compatible with outdated platforms.
  • Lifetime License: Some of our products are offered under a “lifetime license” model. This applies only to the specific product version/iteration and its associated services—not to an indefinite period or any future versions or iterations of the product. A lifetime license does not cover different iterations, past or future versions, or rebranded releases. Each iteration is treated as a separate product, requiring a new license purchase. If the product or its services are discontinued, the lifetime license will be considered fulfilled.

12. Limitation of Liability

To the fullest extent permitted by applicable law, RagnoTech Software Solutions, along with its affiliates, employees, agents, licensors, and partners, shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our products and services. This includes, but is not limited to, any loss of profits, revenue, data, or use, or any other intangible losses, whether based on contract, tort (including negligence), or any other legal theory. This applies even if we have been advised of the possibility of such damages and includes, but is not limited to, losses resulting from:

  • Service outages, system downtime, or interruptions in service
  • Security breaches or unauthorized access to your data
  • Errors, bugs, or inaccuracies in our products or services
  • User errors or failure to follow the instructions provided
  • Loss of data or inability to retrieve or restore data

You acknowledge that you are responsible for maintaining backups of your data and ensuring its protection. In no event shall RagnoTech Software Solutions be liable for any damages arising from the loss, corruption, or failure to back up your data.

Additionally, RagnoTech Software Solutions shall not be held liable for any delays or failures in performance due to causes beyond our reasonable control, including, but not limited to, natural disasters, acts of government, telecommunications failures, or other force majeure events.

13. Privacy and Data Security

We are committed to protecting your privacy and personal data. Please review our Privacy Policy, which explains how we collect, use, and safeguard your personal information. By using our Services, you consent to the collection and processing of your data in accordance with our Privacy Policy.

14. Ownership and Intellectual Property

The Service, including all original content, features, and functionality, is and shall remain the exclusive property of RagnoTech Software Solutions and its licensors. Users of our Service are granted a license to use the software, but no ownership rights are transferred. The Service and its original content, features and functionality are and will remain the exclusive property of RagnoTech Software Solutions and its licensors.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bosnia and Herzegovina, without regard to its conflict of law provisions.

Failure by RagnoTech Software Solutions to enforce any right or provision of these Terms shall not be deemed a waiver of such rights. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. These Terms constitute the entire agreement between you and RagnoTech Software Solutions with respect to the Service, superseding all prior or contemporaneous agreements or communications concerning the Service.

16. Support and Contact Information

If you have any questions, concerns, or issues regarding our products, services, or these Terms, please reach out to our support team through the Support section. We are here to assist you with technical issues, billing inquiries, and general support needs.

Last Updated: January 27, 2025