Privacy Policy

1. Introduction

Please read this Privacy Policy carefully before using the https://ragnos1997.com website (the “Website” or “Service”) operated by RagnoTech Software Solutions (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable data protection laws, including GDPR and other privacy regulations. We do not sell your personal data under any circumstances.

2. Information We Collect

We may collect information about you in a variety of ways, including:

2.1 Personal Data

Personal data includes any information that identifies you as an individual and is limited to:

  • Full name
  • Email address
  • Payment information

2.2 Log Data

We automatically collect certain information that your browser sends whenever you visit our Website (“Log Data”). This may include details such as your device’s Internet Protocol (“IP”) address, browser type, browser version, pages visited, time and date of visit, duration spent on pages, and other usage statistics. This information may be considered personal data under certain laws. We use this data for analytics and service improvement, primarily through tools like Google Analytics. This data is never sold. You may opt out by blocking cookies in your browser.

2.3 Cookies

Cookies are small files containing limited data, which may include an anonymous unique identifier. We use cookies to enhance your experience and process orders. You may configure your browser to refuse cookies or notify you when cookies are sent. Please note that some features, such as placing orders, may not work if cookies are disabled. We collect only the minimum data necessary for service functionality.

3. How We Use Your Information

We collect and use your Personal Data to provide and improve our Services, including:

  • Processing and fulfilling your purchases.
  • Recovering purchase records and supporting your account.
  • Analyzing website usage to improve our Service.

We process your personal data based on:

  • Performance of a contract with you (e.g., fulfilling purchases or providing services you requested)
  • Our legitimate interests (e.g., improving the Website, analytics, and service quality)
  • Your consent where applicable (e.g., marketing communications)

Providing accurate information (name and email) helps us verify your identity and recover purchased digital goods if needed. Without this information, we may not be able to restore access to previously purchased products.

4. Sharing Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share information with trusted third-party vendors for services such as payment processing, analytics, email delivery, hosting, and customer support.

4.2 Legal Obligations

We may disclose your information if required by law, court order, or valid requests from governmental authorities.

4.3 Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred to the new entity while maintaining privacy protections.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Typical retention periods include:

  • Payment information: up to 7 years for accounting/legal purposes
  • Support and purchase records: up to 2 years
  • Marketing data: until you opt out or withdraw consent

For further details, contact us here.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. These include encryption, firewalls, secure servers, access controls, continuous monitoring, and regular security assessments. While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

6.1 Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify affected individuals promptly and comply with applicable legal requirements, including informing relevant data protection authorities.

7. Your Rights

You have the following rights under applicable data protection laws, including GDPR:

  • The right to access your personal data
  • The right to correct or update inaccurate data
  • The right to request the deletion of your data
  • The right to object to data processing
  • The right to data portability
  • The right to withdraw consent where applicable
  • The right to lodge a complaint with a supervisory authority

To exercise these rights, contact us via our Support page.

8. Third-Party Websites

Our Website may contain links to third-party websites. These websites have their own cookies, tracking technologies, and privacy policies. We encourage you to review their policies before providing personal information.

9. International Data Transfers

If your personal data is transferred outside your country of residence, we ensure appropriate safeguards such as standard contractual clauses or adequacy decisions, in compliance with applicable data protection laws.

10. Children’s Privacy

Our Service is not intended for anyone under the age of 18 (“Children”). We do not knowingly collect personal data from children under 18. If a parent or guardian becomes aware that their child has provided personal information, please contact us, and we will delete such data immediately. If local laws set a different minimum age (e.g., 13 or 16), those rules also apply.

11. Compliance With Laws

We will disclose your personal information if required to do so by law, court order, or governmental request.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting. Significant updates may also be communicated by email or other prominent means, where required by law. We encourage you to review this Privacy Policy regularly.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us through our Support page.

Last Updated: March 13, 2026